Cangzhou Shengshi Weiye Automobile Accessory co.,ltd.

Tire Changer FAQ

Technical Support – FAQ

Frequently Asked Questions

Heavy Duty Truck & Bus Tire Changers


1. General & Order

Q: What types of tire changers do you offer?

A: We provide heavy duty truck/bus tire changers, vertical hydraulic tire changers, mobile roadside tire changers, and automatic models for professional garages.

Q: Are you a manufacturer or trading company?

A: We are a direct factory with independent production, R&D, and quality control systems.

Q: What wheel rim sizes do your machines support?

A: Most models fit 14″ – 26″ rims. Heavy duty versions can support up to 28″.

Q: Do you accept OEM/ODM?

A: Yes. We support custom logo, color, voltage, and structure modification.

Q: What is your MOQ?

A: 1 unit for trial order. Full container accepted for wholesale.


2. Machine & Technical Parameters

Q: What voltage is available?

A: 220V/380V/415V, 50/60Hz, single/three phase. Customizable for your country.

Q: What hydraulic oil should I use?

A: Anti-wear hydraulic oil ISO 46 is recommended.

Q: How much hydraulic oil does the machine need?

A: Normally 15L – 30L, depending on model. Please refer to the manual.

Q: What is the hydraulic working pressure?

A: Standard 16–20 MPa, adjustable.

Q: Can the machine handle tubeless / bus / wide-base tires?

A: Yes. Suitable for truck, bus, trailer, coach, and heavy-duty tires.


3. Installation & Operation

Q: Do you provide installation support?

A: Yes. We provide English manual + installation video + remote video guidance.

Q: Can you send engineers for on-site installation?

A: For bulk orders, overseas service is available (cost negotiable).

Q: How long does installation take?

A: Normally 1–2 hours with basic tools.

Q: Can one person operate the machine?

A: Yes. Our tire changers are designed for single-person operation.

Q: What are the main safety rules?

A: Keep hands away from working area; lock rim firmly; power off during maintenance.


4. Troubleshooting

Q: Machine has no pressure or weak lifting force

A: Check hydraulic oil level, filter, relief valve, or oil pump condition.

Q: Hydraulic oil leaking / oil seal failure

A: Replace oil seal, tighten joints, check hose damage.

Q: Motor does not start

A: Check power connection, voltage, emergency stop, fuse, or control button.

Q: Clamp arm or bead breaker not moving

A: Check valve block, pedal switch, cylinder, or air in hydraulic system.

Q: Machine noisy or shaking

A: Bleed air from hydraulic system; tighten loose parts; replace worn bearings.

Q: Rim cannot be locked tightly

A: Adjust jaws, replace jaw protectors, clean mounting surface.


5. Maintenance & Spare Parts

Q: How to maintain the tire changer?

A: Clean daily; grease moving parts weekly; check oil monthly; change oil yearly.

Q: Do you supply spare parts?

A: Yes. We provide full original spare parts: cylinder, seal kit, pedal valve, hose, motor, etc.

Q: How long do wearing parts last?

A: Normally 1–2 years depending on usage frequency.

Q: How to order spare parts?

A: Provide machine model + part name/picture/number, we will quote promptly.


6. Warranty & After-sales

Q: What is your warranty policy?

A: 1 year whole machine warranty; 3 years for core hydraulic parts (non-human damage).

Q: What is not covered by warranty?

A: Wearing parts, man-made damage, incorrect operation, unauthorized repair.

Q: How to claim warranty service?

A: Send photos/videos of the problem. We will confirm and send free replacement parts.

Q: Do you provide after-sales technical support?

A: Yes. 24h online support via WhatsApp and Email.


7. Shipping & Delivery

Q: What is the delivery time?

A: Normally 7–15 days after payment.

Q: What packaging do you use?

A: Export standard plywood case, waterproof and anti-collision.

Q: Can you ship to my country?

A: Yes. We support FOB, CIF, and door-to-door delivery.


Need more help?

Contact our technical support team now.

Get a Bulk Quote / Inquiry:

If you are looking for a reliable supplier or need a custom wholesale price, contact our sales representative instantly via WhatsApp or Email.

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