On July 16, 2021, we received an inquiry from Polish customers on the official website about eccentric screws, which require 5000 pieces eccentric screws. According to the requirements of customers, we recommend several eccentric screws, such as silver, green and black, hardness 10.9 and 12.9, and inform the parameters and application scope of eccentric screws and provide video for customers' reference. The customer said that 12mm silver grade 12.9 eccentric screw was required.

According to the customer feedback information, we have calculated the freight to Warsaw and reported the reasonable freight for the customers. The customer was very satisfied after hearing, we helped the customer to make a detailed eccentric screw invoice and they pay through the company account on July 20.

The transaction with customers has been very smooth, mainly because the customer is very interested in this machine and the quotation is very close to the expected price of the customer, so we can further negotiate and cooperate with the customers. We need to understand customer needs through conversations with customers to help them solve problems. Finally, the order is obtained through price negotiation.