Video inspection
This week, The Brazilian customer David asked for a video factory inspection. The customer wants to confirm whether the goods are completed and the strength of the factory, so as to prepare for the follow-up cooperation.
The purpose of the customer's request for the video factory inspection is to confirm the completion of the goods for the first time, show the strength of the factory and increase trust.
The customer explained that he wanted to conduct the factory inspection by video one night in advance, so he confirmed with the customer the tools for using the video in advance in the evening. Because the factory employees were involved, the wechat video was adopted. At the same time, he helped the customer register the wechat account in advance, and agreed to conduct the inspection at 8 o 'clock Beijing time the next day.
In the morning of the next day, the factory was informed to get ready, and the mobile phone equipment was adjusted to ensure the normal operation of the video call.
The video conference started as scheduled at 8 o 'clock Beijing time. First of all, I led the customer to visit the layout of the factory yard. Then, I went to the Communist office area to show the strength certificate of the factory. After that, I visited the storage area, production equipment and production process. Finally, he showed the customer's goods to the customer. According to the customer's instructions, he opened a pallet of products, opened the box and viewed the products.
Through this video inspection, the customer was satisfied with the quality of the goods and recognized the strength of the factory, which laid a solid foundation for future cooperation.