On November 1, 2020, the official website received an inquiry from a customer from South Africa. The customer asked about the electric tire changer, and then sent an email to the customer and got the contact information of WeChat. After detailed understanding with the customer, the customer wants to purchase one as a sample to see how the product quality is. After quoting the customer, the customer felt that the freight was too high and could not accept the price. Then I suggested that if the customer can increase the number of products, they can go by sea, and the customer agreed.

 

The customer said that he could quote him the price of 11 sets tire changer machines, and said that there are other suppliers in other places, and asked me to send it to his other supplier. After contacting the supplier, he said that I could send it directly to Tianjin. The storage yard will do. Then I quoted the customer based on the address, and the customer explained that they would contact the agent to arrange payment on the day, because there is about one week left to arrange the booking. I said that I can arrange delivery for you within a week without any problems. The customer agreed. Payment was arranged the next day.

The cooperation this time was very smooth. It only took one week to complete the order from inquiry to transaction. Customers also trust us very much and are very interested in our products. The purchase and shipment are urgently needed, so payment will be arranged soon. Later, we must provide customers with punctual delivery time and good after-sales service. Strive to get the second order in a short time.